608 222-5450

             ByteSize Solutions

             4523 Cottage Grove Rd.

   

                     Madison, WI  53716

​                 Corner of Acewood Blvd & Cottage Grove Rd.

 

FAQ

ANSWERS? WE'VE GOT THEM.

Here are the questions we are most frequently being asked:

PAYMENT & WARRANTY

What forms of payments do you accept ? 

We accept, Credit card, Visa, Master Card & Discover

We also accept Paypal

What are your warranty terms & conditions ?

New computers have a one year warranty unless extended coverage was purchased. New components also have a

one year warranty from the manufacturer that we handle.

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Used computers and components have a strict 90 Day warranty. If we do not have a replacement for the item we reserve  the right to substitute for an item of equal value. 

ByteSize Solutions reserves the right to void a warranty

if the computer or component was physically damaged.

There is no warranty on any related labor charges.

STORE DISCLAIMER

We will not be responsible for loss or damage caused by fire, theft, testing or any other causes beyond our control. We are not responsible for any data loss to any degree. Estimates are valid for 30 calendar days. No goods will be held over 60 calendar days. No notice is needed for disposal of goods held over the 60 calendar day period. 

 

 

RETURNS

What is your returns policy?

 

All new merchandise must be returned within 20 calendar days of the original purchased date. All items must be returned with the original receipt . Returned items must be returned in original packaging in new condition. Items must contain all accessories, kit components, promotional items and instruction manuals.

All used merchandise must be returned within 14 calendar days of the original purchased date. All items must be returned with the original receipt . Items must contain all accessories, kit components, promotional items and instruction manuals.

All new purchased desktops and laptops will be subject to a 25% restocking fee (no exceptions). Items must be returned within 14  calendar days of original purchase date. ByteSize Solutions LLC has the right to deny a return if the rules have not been followed.

 

​All used purchased desktops and laptops will be subject to a 35% restocking fee (no exceptions). Items must be returned within 14 calendar days of original purchase date. ByteSize Solutions LLC has the right to deny a return if the rules have not been followed.

 

Still have questions? Contact us